Developed the initial survey of the listserv, analyzed data, and translated it into useful findings to support stakeholder investment, user segmentation, beta test selection, and product improvement.
Designed and managed the Beta Testing Program. Utilized focus groups, usability lab studies, and quantitative surveys to rapidly iterate the product and customer experience.
"Ben tackles big questions in public health using creative and innovative approaches to generate new knowledge. He has firmly aligned himself with a growing movement that seeks to integrate socially progressive values and technological advances with the scientific method to identify real solutions to pressing health issues. Ben does this with professionalism, persistence, and optimism, and is a valued asset to any team."
"I taught Ben in a graduate-level course at Harvard. He stood out for his creativity, intelligence, curiosity, and ability to think deeply even when presented with multiple levels of complexity. He is also always good-natured and enthusiastic about learning new ideas. He also sets high standards for his performance and puts in the extra effort needed to meet them. I highly recommend Ben."